Worker Safety in High-risk Child Protection and Domestic Violence Cases

Abstract

Abstract Purpose Few studies have investigated how high-risk domestic and family violence perpetrators threaten staff, how organizations support staff, and whether communities of practice improve service coordination and the safety of workers and the families they serve. The purpose of this article is to explore worker safety among practitioners involved in high-risk domestic and family violence and child protection cases. Methods Participatory action research methodology was used to investigate and develop cross-sectoral workforce capacity at the intersection of domestic and family violence and child protection practice. This study, based in Queensland, Australia, drew on a subset of data from a larger study of communities of practice. Participants were 15 senior practitioners and team leaders from child protection, women’s and men’s domestic violence services, family support, and justice services. Data were collected in 2018. Data sources included ethnographic notes and transcripts from communities of practice and focus groups. Data were qualitatively analyzed. Results Five key themes emerged in the findings: risks to workers associated with the physical environment; advances in perpetrators’ use of technology; failings in police responses and the judicial system; a parallel process between workers’ and women’s responses to threats to their physical and psychological safety; and strategies for improving safety when working with high risk perpetrators of domestic and family violence. Conclusions Improving the physical and psychological safety of workers in high-risk domestic and family violence and child protection cases requires moving beyond intra-organizational policies and practices and addressing the inter-sectoral and systemic factors that increase risk and reduce safety for child and adult victim/survivors and workers.