Personalisation and Trust: A Reciprocal Relationship?

Author:

Briggs Pamela,Simpson Brad,De Angeli Antonella

Publisher

Springer Netherlands

Reference33 articles.

1. Basso, A., Goldberg, D., Greenspan, S. and Weimer, D. (2001). First impressions: emotional and cognitive factors underlying judgments of trust in e-commerce. Proceedings of the 3rd ACM conference on Electronic Commerce. New York: ACM Press.

2. Bhattacherjee, A. (2002). Individual Trust in Online Firms: Scale Development and Initial Test. Journal of management Information Systems, 19 (1), 211–241.

3. Bollier, D. (1996). The Future of E-Commerce. The Brookings Institution.

4. Boyd, J. (2002). In community we trust: Online security communication at eBay. Journal of Computer-Mediated Communication, 7 (3). Retrieved January 15, 2004, from: http://www.ascusc.org/jcmc/vol7/issue3/boyd.html .

5. Brien, A (1998) Professional ethics and the culture of trust Journal of Business Ethics, 17, 391–409

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