Determining via the Kano Model the Importance of Quality Characteristics in Construction Management-Reference-Cited by-同舟云学术

Determining via the Kano Model the Importance of Quality Characteristics in Construction Management

Published:2022-02-28 Issue:6 Volume:26 Page:2555-2566
ISSN:1226-7988
Container-title:KSCE Journal of Civil Engineering
language:en
Short-container-title:KSCE J Civ Eng

Author:

Cho Jin-Ho^ORCID,Kim Byung-Soo^ORCID

Publisher

Springer Science and Business Media LLC

Subject

Civil and Structural Engineering

Link

https://link.springer.com/content/pdf/10.1007/s12205-022-1830-6.pdf

Reference21 articles.

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2. Cho JH (2017) An empirical study on top management’s leadership in construction quality management activities and construction quality management performance. Journal of the Korean Society for Quality Management 45(3):403–426, DOI: https://doi.org/10.7469/JKSQM.2017.45.3.403

3. Fong D (1996) Using the self-stated importance questionnaire to interpret Kano questionnaire results. Center for Quality of Management Journal 5(3):21–23

4. Franceschini F (1998) An application of quality function deployment to industrial training courses. International Journal of Quality & Reliability Management 15:753–768, DOI: https://doi.org/10.1108/02656719810226924

5. Hashim AM, Dawal SZM (2012) Kano model and QFD integration approach for ergonomic design improvement. Procedia-Social and Behavioral Sciences 57:22–32, DOI: https://doi.org/10.1016/j.sbspro.2012.09.1153

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