Estimation of the mean waiting time of a customer subject to balking: a simulation study

Author:

Jang Jaejin,Chung Jaewoo,Suh Jungdae,Rhee Jongtae

Publisher

Springer Science and Business Media LLC

Subject

Industrial and Manufacturing Engineering,Management Science and Operations Research

Reference25 articles.

1. Bae J, Kim S, Lee E (2001) The virtual waiting time of the M/G/1 queue with impatient customers. Queueing Syst 38:485–494

2. Baker KR (1974) Introduction to sequencing and scheduling. John Wiley & Sons, New York

3. Brumelle SL (1971) On the relation between customer and time average in queues. J Appl Probab 8:508–520

4. Buzen JP (1976a) Operational analysis: the key to the new generation of performance prediction tools, In: Proceeding of the IEEE Computer Society International Conference (COMPCON’93), Washington D.C., pp 166–171

5. Buzen JP (1976b) Fundamental operational laws of computer system performance. Acta Informatica 7:167–182

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