Appointment scheduling in multi-stage outpatient clinics
Author:
Publisher
Springer Science and Business Media LLC
Subject
General Health Professions,Medicine (miscellaneous)
Link
http://link.springer.com/article/10.1007/s10729-018-9434-x/fulltext.html
Reference44 articles.
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2. Bailey N (1952) A study of queues and appointment Systems in Hospital Outpatient Departments with special reference to waiting times. J R Stat Soc 14:185–199
3. Blanco White M, Pike M (1964) Appointment Systems in Outpatients’ clinics and the effect on patients’ unpunctuality. Med Care 2(3):133–145. https://doi.org/10.1097/00005650-196407000-00002
4. Cayirli T, Veral E (2003) Outpatient scheduling in health care: a review of literature. Prod Oper Manag 12:519–549
5. Cayirli T, Veral E, Rosen H (2006) Designing appointment scheduling Systems for Ambulatory Care Services. Health Care Manag Sci 1:47–58
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