Developing a Fuzzy Verification Method of Performance Improvement Using Satisfaction Index
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Publisher
Springer Science and Business Media LLC
Link
http://link.springer.com/content/pdf/10.1007/s12927-019-0010-9.pdf
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5. Chen KS, Chang HT, & Yu CM (2019) Development and application of performance improvement verification model: a case study of an e-learning system. Total Quality Management & Business Excellence 30(7–8): 936–952.
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