Using a Markov chain model in quality function deployment to analyse customer requirements-Reference-Cited by-同舟云学术

Using a Markov chain model in quality function deployment to analyse customer requirements

Published:2005-10-01 Issue:1-2 Volume:30 Page:141-146
ISSN:0268-3768
Container-title:The International Journal of Advanced Manufacturing Technology
language:en
Short-container-title:Int J Adv Manuf Technol

Author:

Wu Hsin-Hung,Shieh Jiunn-I

Publisher

Springer Science and Business Media LLC

Subject

Industrial and Manufacturing Engineering,Computer Science Applications,Mechanical Engineering,Software,Control and Systems Engineering

Link

http://link.springer.com/content/pdf/10.1007/s00170-005-0023-z.pdf

Reference20 articles.

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2. Chen H-K, Chen H-Y, Wu H-H, Lin W-T (2004) TQM implementation in a healthcare and pharmaceutical logistics organization: the case of Zuellig Pharma in Taiwan. Total Qual Manag Bus Excell 15(9–10):1171–1178

3. Chan LK, Wu ML (2002) Quality function deployment: a literature review. Eur J Oper Res 143:463–497

4. Wu H-H (2002) Implementing grey relational analysis in quality function deployment to strengthen multiple attribute decision making processes. J Qual 9(2):19–39

5. Kuo T-C, Wu H-H (2003) Green products development by applying grey relational analysis and green quality function deployment. Int J Fuzzy Syst 5(4):229–238

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