1. INCOSE, Systems Engineering Handbook. A Guide for System Life Cycle Processes and Activities. Ver. 3.2 INCOSE, San Diego, CA (January 2010)
2. OED. The Concise Oxford Dictionary of Current English. Clarendon Press. Oxford (1990)
3. Ammar-Khodja, S., Bernard, A.: An Overview on Knowledge Management. Springer eBooks (2008)
4. Dickens, C.: A Tale of Two Cities, Reprint edition. William Pub., Collins (1859) (April 1, 2010)
5. Wong, S., Crowder, R., Wills, G., Shadbolt, N.: Informing preliminary design by incorporating service knowledge, 1–12 (August 2007),
http://eprints.ecs.soton.ac.uk/14234
(retrieved)