1. Ackerman M.S., Halverson C.A. (2000) Reexamining organizational memory Communications of the ACM, 43: 58 - 64
2. Basili V.R., Caldiera G. (1995) Improve software quality by reusing knowledge and experience. Sloan management review, 37: 55 - 64
3. Basili V.R., Weiss D. (1984) A methodology for collecting valid software engineering data. IEEE transactions on software engineering, 10: 728 - 738
4. Basili V.R., Caldiera G., Rombach H.D. (1994) Experience factory. In: Marciniak J.J. (Ed.), Encyclopedia of Software Engineering, John Wiley and Sons, UK, pp. 469 - 476
5. Benson P.G., Saraph J. V., Schroeder R.G. (1991) The effects of organizational context on quality management: an empirical investigation. Management science, 37: 1107 - 1124