The Click and Wrap Case—Relevance of the Contract for the Adoption of Cloud-Based CRM Applications

Author:

Muhammad Sarfaraz Ghulam,Stantchev Vladimir,Arias Aranda Daniel

Publisher

Springer Berlin Heidelberg

Reference23 articles.

1. Girchenko, T., Ovsiannikova, Y., & Girchenko, L. (2017). CRM system as a keystone of successful business activity. In A. Jaki, B. Milula (Eds.), Knowledge—Economy—Society. Management in the face of contemporary challenges and dilemmas. Foundation of the Cracow University of Economics. https://www.researchgate.net/profile/Anna_Krakowiak-Bal/publication/328965014_The_Scope_of_the_Implementation_of_Operational_Tasks_in_the_Field_of_Knowledge_Management_within_the_Rural_Development_Framework/links/5bed8976299bf1124fd5bc43/The-Scope-of-the-Implementation-of-Operational-Tasks-in-the-Field-of-Knowledge-Management-within-the-Rural-Development-Framework.pdf#page=252 .

2. Herrin, A. (2018). How Deloitte Consulting LLP and Salesforce are using technology to transform the employee experience. HBR, 2018. https://hbr.org/sponsored/2018/10/how-deloitte-consulting-llp-and-salesforce-are-using-technology-to-transform-the-employee-experience . Accessed 25 Apr 2019.

3. Bradshaw, S., Millard, C., & Walden, I. (2011). Contracts for clouds: Comparison and analysis of the terms and conditions of cloud computing services. International Journal of Law and Information Technology, 19(3), 187–223. https://doi.org/10.1093/ijlit/ear005 .

4. Prieto-González, L., Tamm, G., & Stantchev, V. (2015). Governance of cloud computing: Semantic aspects and cloud service brokers. International Journal of Web and Grid Services (IJWGS), 11(4), 377–389.

5. Wei, Y., Pei, Y., Furia, C. A., Silva, L. S., Buchholz, S., Meyer, B., & Zeller, A. (2010). Automated fixing of programs with contracts. In Proceedings of the 19th international symposium on software testing and analysis, ACM, pp. 61–72.

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