Extended warranty strategies for online shopping supply chain with competing suppliers considering component reliability
Author:
Publisher
Springer Science and Business Media LLC
Subject
Information Systems,Control and Systems Engineering
Link
http://link.springer.com/article/10.1007/s11518-017-5355-3/fulltext.html
Reference28 articles.
1. Ambad, P. M. & Kulkarni, M. S. (2015). An attractiveness index based approach for warranty optimization. International Journal of Quality & Reliability Management, 32(4): 415–431.
2. Bian, Y. W., Yan, S., Zhang, W. & Xu, H. (2015). Warranty strategy in a supply chain when two retailer’s extended warranties bundled with the products. Journal of Systems Science and Systems Engineering, 24(3):364–389.
3. Bouguerra, S., Chelbi, A. & Rezg, N. (2012). A decision model for adopting an extended warranty under different maintenance policies. International Journal of Production Economics, 135(2): 840–849.
4. Boulding, W. & Kirmani, A. (1993). A consumer-side experimental examination of signaling theory: do consumers perceive warranties as signals of quality? Journal of Consumer Research, 20(1):111–123.
5. Chen, T., Kalra, A. & Sun, B. (2009). Why do consumers buy extended service contracts? Journal of Consumer Research, 36(4): 611–623.
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