Intelligent Customer Support for Product Selection with Case-Based Reasoning

Author:

Bergmann Ralph,Schmitt Sascha,Stahl Armin

Publisher

Physica-Verlag HD

Reference20 articles.

1. Aamodt A, Plaza E (1994) Case-Based Reasoning: Foundational Issues, Methodological Variations, and System Approaches. In: AICOM, Vol. 7, No. 1, 1994

2. Bergmann R, Wilke W (1998) Towards a new formal model of transformational adaptation in case-based reasoning. In: Proc of the European Conference on Artificial Intelligence, ECAI-98, Brighton, United Kingdom

3. Bergmann R, Breen S, Göker M, Manago M, Wess S (1999) Developing Industrial Case-Based Reasoning Applications. The INRECA-Methodology. LNAI 1612, Springer Verlag

4. Bergmann R, Richter MM, Schmitt S, Stahl A, Vollrath I (2001) Utility-Oriented Matching: A New Research Direction for Case-Based Reasoning. In: Vollrath I, Schmitt S, Reimer U (eds) Proc of the 9th German Workshop on Case-Based Reasoning, GWCBR’01, Baden-Baden, Germany. In: Schnurr HP, Staab S, Studer R, Stumme G, Sure Y (Hrsg) Professionelles Wissensmanagement. Shaker Verlag

5. Cunningham P, Bergmann R, Schmitt S, Traphöner R, Breen S, Smyth B (2001) WEBSELL: Intelligent Sales Assistants for the World Wide Web. In: R. Weber, C. Gresse von Wangenheim (Eds.): Proc of the Workshop Program at the 4th International Conference on Case-Based Reasoning, ICCBR-2001, Vancouver, Canada, July 31, 2001. Workshop 3: Case-Based Reasoning in Electronic Commerce

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