1. An Y, Lee S, Park Y (2008) Development of an integrated product-service roadmap with QFD: a case study on mobile communications. Int J Serv Ind Manag 19:621–638
2. Auernhammer K, Stabe M (2002) Integrated development of products and services. In: Mařík V, Camarinha-Matos L, Afsarmanesh H (eds) Knowledge and technology integration in production and services: balancing knowledge and technology in product and service life cycle. Kluwer Academic Publishers, Boston
3. Baines TS, Lightfoot HW, Evans S, Neely A, Greenough R, Peppard J, Roy R, Shehab E, Braganza A, Tiwari A, Alcock JR, Angus JP, Bastl M, Cousens A, Irving P, Johnson M, Kingston J, Lockett H, Martinez V, Michele P, Tranfield D, Walton IM, Wilson H (2007) State-of-the-art in product-service systems. Proc Inst Mech Eng B J Eng Manuf 221:1543–1552
4. Bray OH, Garcia ML (1997) Technology roadmapping: the integration of strategic and technology planning for competitiveness. In: Proceedings of the Portland international conference on management of engineering and technology (PICMET), Portland, OR
5. Capon N, Glazer R (1987) Marketing and technology: a strategic coalignment. J Market 51:1–14