Dual focus: service-product orientation to manage the change paradox following servitization strategy
Author:
Publisher
Springer Science and Business Media LLC
Subject
Strategy and Management,Business and International Management
Link
https://link.springer.com/content/pdf/10.1007/s11628-022-00483-y.pdf
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4. Baines T, Bigdeli AZ, Sousa R, Schroeder A (2020) Framing the servitization transformation process: a model to understand and facilitate the servitization journey. Int J Prod Econ 221:107463
5. Bamford DR, Forrester PL (2003) Managing planned and emergent change within an operations management environment. Int J Oper Prod Manag 23(5):546–564
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