Measuring trust damage in nonprofit marketing: the role of cognitive and emotional perceptions-Reference-Cited by-同舟云学术

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Measuring trust damage in nonprofit marketing: the role of cognitive and emotional perceptions

Published:2017-09-15 Issue:1 Volume:15 Page:25-47
ISSN:1865-1984
Container-title:International Review on Public and Nonprofit Marketing
language:en
Short-container-title:Int Rev Public Nonprofit Mark

Author:

Hou Jundong,Zhang Chi,King Robert Allen

Funder

National Natural Science Foundation of China

Fundamental Research Funds for the Central Universities, China University of Geosciences (Wuhan)

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Economics and Econometrics

Link

http://link.springer.com/article/10.1007/s12208-017-0189-8/fulltext.html

Reference58 articles.

1. Bagozzi, R. P., & Phillips, L. W. (1982). Representing and testing organizational theories: A holistic construal. Administrative Science Quarterly, 27(3), 459–489.

2. Bagozzi, R., & Yi, Y. (1998). On the evaluation of structural equation models. Journal of the Academy of Marketing Science, 16(1), 74–94.

3. Bansal, G., & Zahedi, F. M. (2015). Trust violation and repair: The information privacy perspective. Decision Support Systems, 71, 62–77.

4. Bekkers, R., & Wiepking P. (2007). Generosity and philanthropy: a literature review. Available at SSRN: https://ssrn.com/abstract=1015507 or https://doi.org/10.2139/ssrn.1015507 .

5. Berg, L. (2004). Trust in food in the age of mad cow disease: A comparative study of consumers' evaluation of food safety in Belgium, Britain and Norway. Appetite, 42(1), 21–32.

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