Towards a conceptual model for assessing the quality of public services-Reference-Cited by-同舟云学术

Towards a conceptual model for assessing the quality of public services

Published:2010-03-09 Issue:1 Volume:7 Page:69-86
ISSN:1865-1984
Container-title:International Review on Public and Nonprofit Marketing
language:en
Short-container-title:Int Rev Public Nonprofit Mark

Author:

Carvalho Cláudia,Brito Carlos,Cabral José Sarsfield

Publisher

Springer Science and Business Media LLC

Subject

Marketing,Economics and Econometrics

Link

http://link.springer.com/content/pdf/10.1007/s12208-010-0046-5.pdf

Reference150 articles.

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