Publisher
Springer Science and Business Media LLC
Reference18 articles.
1. Adan, I., Boon, M., Weiss, G.: Design and evaluation of overloaded service systems with skill based routing, under fcfs policies. Perform Evalu 70(10), 873–888 (2013)
2. Adan, I., Hathaway, B., Kulkarni, V.: On first come, first served queues with two classes of impatient customers. Queue Sys 91, 113–142 (2019)
3. Baccelli, F., Boyer, P., Hebuterne, G.: Single-server queues with impatient customers. Adv Appl Probab 16(4), 887–905 (1984)
4. Benes, V. E.: General stochastic processes in the theory of queues. Addison-Wesley Publishing Company, Inc., (1963)
5. Brandt, M., Brandt, A.: On the two-class m/m/1 system under preemptive resume and impatience of the prioritized customers. Queueing Syst 47, 147–168 (2004)