1. Alberti, R. and Emmons, M. (1998). Complete Guide to Assertive Living. Mumbai: Jaico Publishing House.
2. Brahm, A. (2005). Who Ordered This Truckload of Dung? Inspiring Stories for Welcoming Life’s Difficulties. Boston, MA: Wisdom Publications.
3. Burnard, P. (1994). Counselling Skills for Health Professionals. London: Chapmen and Hall.
4. Cornelius, H. and Faire, S. (2006). Everyone Can Win: Responding to Conflict Constructively. Sydney, NSW: Simon and Schuster.
5. Covey, S. R. (1997). The 7 Habits of Highly Effective People. London: Simon and Schuster.