1. The Joint Commission (2022), “The Joint Commission E-dition,“. [Online]. Available: https://e-dition.jcrinc.com/.
2. J. E. Arnetz, D. Aranyos, J. Ager and M. J. Upfal, (2011) “Development and application of a population-based system for workplace violence surveillance in hospitals,“ American Journal of Industrial Medicine, pp. 925–934,.
3. Emergency Nurses Association (2011), “Emergency Department Violence Surveillance Study November 2011,“ Emergency Nurses Association, Des Plaines, IL,.
4. E. Harrell (2016), “Workplace violence, 1993–2009. [electronic resource]: National crime victimization survey and census of fatal occupational injuries,“ Washington, DC : U.S. Dept. of Justice, Office of Justice Programs, Bureau of Justice Statistics.
5. S. Hutton (2006), “Workplace incivility: State of the Science,“ The Journal of Nursing Administration, pp. 22–27; Discussion 27–28,.