Factors contributing to customer satisfaction with community pharmacies in Malaysia
Author:
Publisher
Springer Science and Business Media LLC
Subject
Public Health, Environmental and Occupational Health
Link
http://link.springer.com/content/pdf/10.1007/s10389-009-0280-7.pdf
Reference19 articles.
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4. Dearmin J, Brenner J, Miglini R (1995) Reporting on QI efforts for internal and external customers. J Quality Improv 21:277–288
5. Farris KB, Starton SB, Samnani M, Samycia D (2000) How satisfied are your patients? Can Pharm J 10:32–36
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