1. Lecture Notes in Artificial Intelligence;J. Tweedale,2005
2. Druker, P.F.: The key decisions, in managing for results, pp. 195–202. Harper Business, New York (1993)
3. Amabile, T.M.: Motivating creativity in organisations: On doing what you love and loving what you do. California Management Review 1, 39–58 (1997)
4. Hardin, R.: Distrust. Russel Sage Foundation, New York (2004)
5. Kelly, C., Boardman, M., Goillau, P., Jeannot, E.: Guidelines for trust in future atm systems: A literature review. Technical Report 030317-01, European Organisation for the Safety of Air Navigation, Naval Wepons Center, Chine Lake, CA (May 2003)