What do psychiatric emergency patients really want and how do they feel about what they get?

Author:

Gillig Paulette M.,Grubb Paula,Kruger Robert,Johnson Aimee,Hillard James R.,Tucker Nancy

Publisher

Springer Science and Business Media LLC

Subject

Psychiatry and Mental health

Reference12 articles.

1. Lazare A, Eisental S, Wasserman L: The customer approach to patienthood: Attending to patient requests in a walk-in clinic.Archives of General Psychiatry 1975; 32:553?558.

2. Champion R, Hamilton JD, Rodriguez-Garcia M: Clinicians' effectiveness in detecting patient' requests during an initial screening.Hospital and Community Psychiatry 1989; 40:413?415.

3. Larson DC, Attkinson CC, Hargreaves WA, Nguyen TD: Assessment of client-patient satisfaction: Development of a practical scale. Program Planning and Education, 1979.

4. Ware JE, Davies AR: Behavioral consequences of consumer dissatisfaction with medical care.Evaluation and Program Planning 1983; 6:291?297.

5. Axelrod S, Wetzler S: Factors associated with better compliance with psychiatric aftercare.Hospital and Community Psychiatry 1989; 40:397?401.

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