1. Baker, R., Challen, P., MacLennan, D., Reid, V. and Whitehead, C. (1992), The Scope for Competitive Tendering of Housing Management, London: HMSO
2. Barron, A. and Scott, C. (1992), ‘The Citizen’s Charter Programme’, vol 55, Modern Law Review, 526
3. Blake, J. and Dwelly, T. (1996), ‘Left in the starting blocks’, September/October, Roof, 23
4. Blake, J. and Fraser, R. (1995), ‘Sink or swim’, March/April, Roof, 21
5. Bramley, G. (1993), ‘The enabling role for local housing authorities: a preliminary evaluation’, in P. Malpass and R. Means (eds), Implementing Housing Policy, Buckingham: Open University Press