Decoding the Journey Towards Digital Work Processes. Reflections on the Impact of Agile Working on Knowledge Hiding and Knowledge Sharing

Author:

Cirielli De Mola Italo Giuseppe,Napoli Luigi,Giancotti Fernando,Caputo FrancescoORCID

Abstract

AbstractOrganizations, communities, and socio-economic entities are rapidly changing in response to the consequences of the COVID-19 pandemic. Increasing attention is reserved for the opportunities offered by digitalization to identify different approaches for performing “traditional activities” in a new way. In such a scenario, Agile Working is contributing to reframing socio-economic entities, and new challenges are emerging in terms of human resources management. With the aim of enriching the current debate about the impact of Agile Working on socio-economic processes and organizations, this paper adopts the interpretative lens provided by Knowledge Management and Systems Thinking for depicting a conceptual model able to support both researchers and practitioners in understanding how digital work processes can influence knowledge hiding and knowledge sharing inside organized entities.

Funder

Università degli Studi di Napoli Federico II

Publisher

Springer Science and Business Media LLC

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