1. Aaker, D. A., & Day, G. S. (1986).Marketing research (3rd ed.). New York: Wiley.
2. Billig, S. M. (1982, November 26). Go slow, be wary when considering switch to computer-assisted interviewing system.Marketing News, 16, section 2, p. 2.
3. Churchill, G. A. Jr. (1987).Marketing research: Methodological foundations (4th ed.). Chicago: Dryden.
4. Curry, J. (1988, November).Interviewing by PC?What we couldn't do before. Paper presented at the ?Computer Applications and Technologies Workshop? of the Advertising Research Foundation. New York.
5. Fink, J. C. (1983). CATI's first decade: The Chilton experience.Sociological Methods & Research, 12, 153?168.