1. Abbot, W.F.; Monsen, R.J. (1979): On the measurement of corporate social responsibility. Self-reported disclosures as a method of measuring corporate social involvement. In: Academy of Management Journal, 22(3), pp. 501–515.
2. Anderson, J.L.; Jolly, L.D.; Fairhurst, A.E. (2007): Customer relationship management in retailing. A content analysis of retail trade journals. In: Journal of Retailing and Consumer Services, 14(6), pp. 394–399.
3. Aureli, S. (2017): A comparison of content analysis usage and text mining in CSR corporate disclosure. In: The International Journal of Digital Accounting Research, 17, pp. 1–32.
4. Bennett, D.; Klug, F. (2012): Logistics supplier integration in the automotive industry. In: International Journal of Operations & Production Management, 32(11), pp. 1281–1305.
5. Bouten, L.; Everaert, P.; van Liedekerke, L.; de Moor, L.; Christiaens, J. (2011): Corporate social responsibility reporting. A comprehensive picture? In: Accounting Forum, 35(3), pp. 187–204.