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http://www.accenture.com/us-en/Pages/insight-trends-shared-services-unlocking-full-potential.aspx
, download: 20.07.2012.
2. AUER, CH./SIEBERT, M. (2012): Einer für alle, in: Siemens World, 2012, No. 5, p. 2.
3. BHATNAGAR, J. (2009): Talent Management Strategies in India, in: BUDHWAR, P. S./BHATNAGAR, J. (Eds.), The Changing Face of People Management in India, New York 2009, pp. 180–199.
4. BUDHWAR, P./BJÖRKMAN, I./SINGH, V. (2009): Emerging HRM Systems of Foreign Firms Operating in India, in: BUDHWAR, P. S./BHATNAGAR, J. (Eds.), The Changing Face of People Management in India, New York (NY) 2009, pp. 115–136.
5. COLLINS, A. (2012): How Gamification in Purchase to Pay is Having an Impact on Employee Engagement, online:
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.html, download: 16.08.2012.