1. Alexander, V., Havercome, C., & Mujtaba, B. G. (2015). Effectively managing employees to get results in a diverse workplace such as American Express. Journal of Business Studies Quarterly, 7(1), 1–27.
2. Berg, J., Dickhaut, J., & McCabe, K. (1995). Trust, reciprocity, and social history. Games and Economic Behavior, 10, 122–142.
3. Briggs, P. (2011). The evolution of trust. In Trust Management V: 5th IFIP WG 11.11 International Conference, IFIPTM 2011, Copenhagen, Denmark, June 29–July 1, 2011. Proceedings 5 (S. 13–16). Springer.
4. Covey, S. M., & Merrill, R. R. (2007, January). The speed of trust. In ASAE Invitational Forum on Leadership and Management.
5. Covey, S., & Conant, D. (2016). The connection between employee trust and financial performance. Harvard Business Review, 7, 1–7.