Erstellung von ‚Lösungen‘ optimal gestalten – Ein Best-Practice-Beispiel aus der Industrie
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Publisher
Springer Fachmedien Wiesbaden
Link
https://link.springer.com/content/pdf/10.1007/978-3-658-43945-3_8
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4. Eggert, A./Hogreve, J./Ulaga, W./Muenkhoff, E. (2014): Revenue and Profit Implications of Industrial Service Strategies. In: Journal of Service Research, S. 23–39.
5. Eisenhardt, K. M. (1989): Building theories from case study research. In: The Academy of Management Review, S. 532–550.
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