Wie „smarte Technologien“ das Management der Kundenbeziehung verändern werden-Reference-Cited by-同舟云学术

Wie „smarte Technologien“ das Management der Kundenbeziehung verändern werden

Published:2020 Issue: Volume: Page:219-239
ISSN:2662-9208
Container-title:Edition Sales Excellence
language:
Short-container-title:

Author:

Avramakis Evangelos

Publisher

Springer Fachmedien Wiesbaden

Link

http://link.springer.com/content/pdf/10.1007/978-3-658-27016-2_16

Reference47 articles.

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3. Albashrawi M, Motiwalla L (2017) Privacy and personalization in continued usage intention of mobile banking: an integrative perspective. Inf Syst Front. https://doi.org/10.1007/s10796-017-9814-7

4. Atluri V, Dietz M, Henke N (2017) Competing in a world of sectors without borders, McKinsey, July 2017. https://www.mckinsey.com/business-functions/mckinsey-analytics/our-insights/competing-in-a-world-of-sectors-without-borders . Zugegriffen am 18.02.2018

5. Bain & Company (2014) Customer loyalty in retail banking: global edition 2014 (18. Dezember 2014). Bain & Company Studie, Boston

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