1. Alavi, S., & Habel, J. (2021). The human side of digital transformation in sales: Review & future paths. Journal of Personal Selling & Sales Management, 41(2), 83–86.
2. Arunachalam, V., & Dilla, W. N. (1995). Judgment accuracy and outcomes in negotiation: A causal modeling analysis of decision-aiding effects. Organizational Behavior and Human Decision Processes, 61, 289–304.
3. Bages-Amat, A., Harrison, L., Spillecke, D., & Stanley, J. (14. Oktober 2020). These eight charts show how COVID-19 has changed B2B sales forever. McKinsey. https://www.mckinsey.com/business-functions/marketing-and-sales/our-insights/these-eight-charts-show-how-covid-19-has-changed-b2b-sales-forever. Zugegriffen: 18. Dez. 2021.
4. Barth, N., Brenner, M., Gruber, G., Harrold, N., Langer, A., & Pfurtscheller, M. (2016). Digital Selling: Erfolgreiche Strategien und Werkzeuge für B2B-Marketing und Vertrieb. Linde.
5. Baten, R. A., & Hoque, E. (2021). Technology-driven alteration of nonverbal cues and its effects on negotiation. Negotiation Journal, 37(1), 35–47.