1. Bodenheimer, T., Lorig, K., Holman, H., & Grumbach, K. (2002). Patient self-management of chronic disease in primary care. JAMA, 288(19), 2469–2475.
2. Borys, J., Gualano, L., & Martens, P. (2019). Digital health in the EU: Challenges and opportunities. Journal of Medical Internet Research, 21(4).
3. Jørgensen, K., & Laursen, M. (2019). Patient journey mapping: A review of the literature. Journal of Patient Experience, 6(1), 34–41.
4. Kim, J., & Cho, Y. (2020). A systematic literature review of patient journey mapping in healthcare. Journal of healthcare engineering, 54(1), 1–15.
5. Kontopantelis, E., & Reeves, D. (2017). The patient journey: A framework for understanding the healthcare experiences of patients. BMJ Quality & Safety, 26(9), 634–639.