Customer decision-making analysis based on big social data using machine learning: a case study of hotels in Mecca
Author:
Publisher
Springer Science and Business Media LLC
Subject
Artificial Intelligence,Software
Link
https://link.springer.com/content/pdf/10.1007/s00521-022-07992-x.pdf
Reference114 articles.
1. Halim YT, Halim HT (2013) Guest Satisfaction and Hotel Profitability in Egypt. Journal of Association of Arab Universities for Tourism and Hospitality, 10(1).
2. Laškarin Ažić M, Dlačić J, Suštar N (2020) Loyalty trends and issues in tourism research. Tourism and Hospitality Manag 26(1):133–155
3. Chang Y-C, Ku C-H, Chen C-H (2019) Social media analytics: Extracting and visualizing Hilton hotel ratings and reviews from TripAdvisor. Int J Inf Manage 48:263–279
4. Tran LTT, Ly PTM, Le LT (2019) Hotel choice: a closer look at demographics and online ratings. Int J Hosp Manag 82:13–21
5. Barsky JD (1992) Customer satisfaction in the hotel industry: Meaning and measurement. Hospitality Res J 16(1):51–73
Cited by 29 articles. 订阅此论文施引文献 订阅此论文施引文献,注册后可以免费订阅5篇论文的施引文献,订阅后可以查看论文全部施引文献
1. A method for exploring consumer satisfaction factors using online reviews: A study on anti-cold drugs;Journal of Retailing and Consumer Services;2024-11
2. Predicting determinants influencing user satisfaction with mental health app: An explainable machine learning approach based on unstructured data;Expert Systems with Applications;2024-09
3. Predictive Analytics in Customer Behavior: Anticipating Trends and Preferences;Results in Control and Optimization;2024-09
4. Sentiment-based predictive models for online purchases in the era of marketing 5.0: a systematic review;Journal of Big Data;2024-08-05
5. Machine learning applied to tourism: A systematic review;WIREs Data Mining and Knowledge Discovery;2024-07-04
1.学者识别学者识别
2.学术分析学术分析
3.人才评估人才评估
"同舟云学术"是以全球学者为主线,采集、加工和组织学术论文而形成的新型学术文献查询和分析系统,可以对全球学者进行文献检索和人才价值评估。用户可以通过关注某些学科领域的顶尖人物而持续追踪该领域的学科进展和研究前沿。经过近期的数据扩容,当前同舟云学术共收录了国内外主流学术期刊6万余种,收集的期刊论文及会议论文总量共计约1.5亿篇,并以每天添加12000余篇中外论文的速度递增。我们也可以为用户提供个性化、定制化的学者数据。欢迎来电咨询!咨询电话:010-8811{复制后删除}0370
www.globalauthorid.com
TOP
Copyright © 2019-2024 北京同舟云网络信息技术有限公司 京公网安备11010802033243号 京ICP备18003416号-3