1. Porter ME, Teisberg EO. Redefining health care: creating value-based competition on results. Boston: Harvard Business School Press; 2006. p. xvii. 506 p
2. Porter ME. What is value in health care? N Engl J Med. 2010;363(26):2477–81.
3. •• Porter M, Lee T. The stategy that will fix healthcare. Harv Bus Rev. 2013:50–70. Frequently cited article defining a set of six strategies to promote value.
4. Heskett JL, Sasser WE, Schlesinger LA. The service profit chain: how leading companies link profit and growth to loyalty, satisfaction, and value. New York: Free Press; 1997. xvii, 301 p.
5. Anderson B, Beckett J, Wells N, Comeau M. The eye of the beholder: a discussion of value and quality from the perspective of families of children and youth with special health care needs. Pediatrics. 2017;139(Suppl 2):S99–S108.