Electronic word-of-mouth and online reviews in tourism services: the use of twitter by tourists

Author:

Sotiriadis Marios D.,van Zyl Cinà

Publisher

Springer Science and Business Media LLC

Subject

Human-Computer Interaction,Economics, Econometrics and Finance (miscellaneous)

Reference80 articles.

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4. Statistics in the social and behavioral sciences series;D. J. Bartholomew,2008

5. Blery, E. (2010). Customer loyalty; marketing techniques to engender loyalty among customers. Athens: Propompos Publications.

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