Policy makers’ perceptions on the transformational effect of Web 2.0 technologies on public services delivery

Author:

Rodríguez Bolívar Manuel Pedro

Publisher

Springer Science and Business Media LLC

Subject

Human-Computer Interaction,Economics, Econometrics and Finance (miscellaneous)

Reference71 articles.

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2. Osimo, D. (2008). Web 2.0 in government: Why? and How? Institute for Prospective Technological Studies, Joint Research Centre, European Commission. Luxembourg: Office for Official Publications of the European Communities.

3. O’Reilly, T. (2007). What is Web 2.0: Design patterns and business models for the next generation of software. Communications and Strategies, 65, 18–37.

4. Johnston, E., & Hansen, D. (2011). Design lessons for smart governance infrastructures. In D. Ink, A. Balutis, & T. Buss (Eds.), American governance 3.0: Rebooting the public square? (pp. 197–212). Armonk, NY: M.E. Sharpe.

5. Graells-Costa, J. (2011). Administración colaborativa y en red. El profesional de la información, 20(3), 345–347.

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