The effect of Internet general privacy concern on customer behavior

Author:

Castañeda J. Alberto,Montoro Francisco J.

Publisher

Springer Science and Business Media LLC

Subject

Human-Computer Interaction,Economics, Econometrics and Finance (miscellaneous)

Reference75 articles.

1. American Marketing Association (1960). Marketing definitions: a glossary of marketing terms. Chicago: AMA

2. Andrade, E.B., Kaltcheva, V., & Weitz, B. (2002). Self-disclosure on the Web: the impact of privacy policy, reward, and company reputation. Advances in Consumer Research, 29, 350–353

3. Balabanis, G., & Vassileiou, S. (1999). Some attitudinal predictors of home-shopping through the Internet. Journal of Marketing Management, 15(5), 361–385

4. Bauer, H.H., Grether, M., & Leach, M. (2002). Building customer relations over the Internet. Industrial Marketing Management, 31(1), 155–163

5. Brynjolfsson, E., & Smith, M.D. (2000). Frictionless commerce? A comparison of Internet and conventional retailers. Management Science, 46(4), 563–585

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