Product price alignment with seller service rating and consumer satisfaction
Author:
Publisher
Springer Science and Business Media LLC
Subject
Management Science and Operations Research,General Decision Sciences
Link
https://link.springer.com/content/pdf/10.1007/s10479-021-04318-3.pdf
Reference48 articles.
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4. Atlason, J., Epelman, M. A., & Henderson, S. G. (2004). Call center staffing with simulation and cutting plane methods. Annals of Operations Research, 127, 333–358. https://doi.org/10.1023/B:ANOR.0000019095.91642.bb
5. Ba, S., & Pavlou, P. (2002). Evidence of the effect of trust building technology in electronic marketplaces: Price premiums and buyer behavior. MIS Quarterly, 26(3), 243–268.
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