1. Shahian DM, McEachern K, Rossi L, Chisari RG, Mort E. Large-scale implementation of the I-PASS handover system at an academic medical centre. BMJ Qual Saf. 2017;26(9):760–70.
2. Cohen MD, Hilligoss PB. The published literature on handoffs in hospitals: deficiencies identified in an extensive review. Qual Saf Health Care. 2010;19(6):493–7.
3. The Joint Commission. Sentinel Event Statistics Data – Root causes by Event Type (2004– 2015). 2016. Available at https://hcupdate.files.wordpress.com/2016/02/2016-02-se-root-causes-by-event-type-2004-2015.pdf. Accessed 26 May 2020.
4. Kachalia A, Gandhi TK, Puopolo AL, Yoon C, Thomas EJ, Griffey R, et al. Missed and delayed diagnoses in the emergency department: a study of closed malpractice claims from 4 liability insurers. Ann Emerg Med. 2007;49(2):196–205.
5. World Health Organization, Joint Commission. Communication During Patient Handovers. Patient Safety Solutions. Volume 1, solution 3. 2007. Available at https://www.who.int/patientsafety/solutions/patientsafety/PS-Solution3.pdf. Accessed 26 May 2020.