Usability and accessibility-based quality evaluation of Indian airline websites: An MCDM approach

Author:

Agrawal GauravORCID,Dumka Ankur,Singh Mayank

Publisher

Springer Science and Business Media LLC

Subject

Computer Networks and Communications,Human-Computer Interaction,Information Systems,Software

Reference33 articles.

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2. World Economic Forum, The Travel and Tourism Competitiveness Report 2019, 2019.

3. IATA Economics, Economic Per formance of the Airline Industry Key Points, 2020. [Online]. Available: www.iata.org/economics.

4. World Travel and Tourism Council (WTTC), World - Economic Impact 2021, 2021. [Online]. Available: https://wttc.org/Portals/0/Documents/EIR/EIR2021 Global Infographic.pdf?ver=2021–04–06–170951–897.

5. WHO, World Report on Disability - Summary, 2011.http://www.who.int/disabilities/world_report/2011/report/en/.

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