1. Institute of Medicine: Crossing the Quality Chasm: A New Health System for the 21st Century. Washington, DC: National Academy Press; 2001.
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4. •• National Quality Forum: NQF-Endorsed Standards. Available at http://www.qualityforum.org/Measures_List.aspx . Accessed on December 13, 2009. This resource provides the most complete performance standards currently available.
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