1. Ahearne, M., Jelinek, R., & Jones, E. (2007). Examining the effect of salesperson service behavior in a competitive context. Journal of the Academy of Marketing Science, 35(4), 603–616.
2. Aravamudhan, N. R. (2007). Workplace spirituality. IndianMba.com (On-Line). http://www.indianmba.com/Faculty_Column/FC580/fc580.html .
3. Armour, S. (1998, May 14). Employers hope spirituality lifts workers’ morale. USA Today.
4. Ashmos, D. P., & Duchon, D. (2000). Spirituality at work: A conceptualization and measure. Journal of Management Inquiry, 9(2), 134–145.
5. Avila, M. S., Inks, S. A., & Avila, R. A. (2006). The relational sales process: Applications for agents, claims representatives, and underwriters. CPCU eJournal, 59(6), 1–10.