1. Aguiari R, Di Nauta P (2012) Governing business dynamics in complex contexts. Mercati e Competitività, fascicolo n. 1. Franco Angeli, pp 39–59
2. Åkesson M, Edvardsson B, Tronvoll B (2014) Customer experience from a self-service system perspective. J Serv Manag 25(5):677–698
3. Armenia S, Carlini C, Onori R, Saullo AP (2013) Policy Modelling as a new area for research: perspectives for a Systems Thinking and System Dynamics approach? In: Proceedings of the EURAM 2013 Conference. ISBN:9789758400355
4. Armenia S, Barile S, Iandolo F (2015) Merging Viable Systems Approach (vSa) and System Dynamics to evaluate sustainable value creation. Advances in business management. Towards Systemic Approach, p 50. ISBN:9788890824227
5. Barile S (2008) L’impresa come sistema. Contributi sull’Approccio Sistemico Vitale. Torino, (ASV) Giappichelli. ISBN:9788834883884