1. The future of operational research is past;Ackoff;J oper Res Soc,1979
2. AIRMIC (2000) ‘Ambiguous risks: an obstacle to effective corporate decision-making’, press release from the Association of Insurance and Risk Managers, London, 10th May
3. Knowledge work and knowledge-intensive firms;Alvesson,2004
4. Wittgenstein’s method: neglected aspects;Baker,2004
5. Riding the whirlwind: Benton on managing turbulence;Benton,1990