The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case-Reference-Cited by-同舟云学术

The influence of website functionality, drivers and perceived risk on customer satisfaction in online shopping: an emerging economy case

Published:2017-03-24 Issue:1 Volume:16 Page:57-91
ISSN:1617-9846
Container-title:Information Systems and e-Business Management
language:en
Short-container-title:Inf Syst E-Bus Manage

Author:

Tandon Urvashi,Kiran Ravi,Sah Ash N.

Publisher

Springer Science and Business Media LLC

Subject

Information Systems

Link

http://link.springer.com/article/10.1007/s10257-017-0341-3/fulltext.html

Reference99 articles.

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