Setting up a quality assurance programme at the medical emergency department of a university hospital: Promises and limitations
Author:
Publisher
Springer Science and Business Media LLC
Subject
Public Health, Environmental and Occupational Health
Link
http://link.springer.com/content/pdf/10.1007/BF01299730.pdf
Reference14 articles.
1. Whitcomb J, Stueven H, Tonsfeldt D, Kastenson G. Quality assurance in the emergency department. Ann Emerg Med 1985;14:1199?204.
2. Schwartz L, Overton DT. The management of patient complaints and dissatisfaction. Emerg Med Clin North America 1992;10: 557?72.
3. Keith K, Bocka JJ, Kobernick MS, Krome RL, Ross MA. Emergency department revisits. Ann Emerg Med 1989;18:964?8.
4. Williams R. Public policy and quality assurance. Emerg Med Clin North Am 1992;10:493?506.
5. Mayer T. Industrial models of continuous quality improvement: implications for emergency medicine. Emerg Med Clin North Am 1992;10: 523?47.
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