Optimal staffing for ticket queues
Author:
Publisher
Springer Science and Business Media LLC
Subject
Computational Theory and Mathematics,Management Science and Operations Research,Computer Science Applications
Link
https://link.springer.com/content/pdf/10.1007/s11134-022-09854-8.pdf
Reference32 articles.
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2. Ancker, C.J., Jr., Gafarian, A.V.: Some queuing problems with balking and reneging. II. Oper. Res. 11(6), 928–937 (1963)
3. Armony, M., Plambeck, E., Seshadri, S.: Sensitivity of optimal capacity to customer impatience in an unobservable $$M/M/S$$ queue (Why you shouldn’t shout at the DMV). Manuf. Serv. Oper. Manag. 11(1), 19–32 (2009)
4. Baccelli, F., Boyer, P., Hebuterne, G.: Single-server queues with impatient customers. Adv. Appl. Probab. 16(3), 887–905 (1984)
5. Bell, C.E.: Turning off a server with customers present: is this any way to run an $$M/M/c$$ queue with removable servers? Oper. Res. 23(3), 571–574 (1975)
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