Success and Failure Retrospectives of FinTech Projects: A Case Study Approach

Author:

Jinasena Dakshitha N.,Spanaki KonstantinaORCID,Papadopoulos Thanos,Balta Maria E.

Abstract

AbstractThe popularity and potential of FinTech for generating business value has been highlighted in an evolving number of studies. Nevertheless, there is still ambiguity on the success of such disruptive technologies. To address this gap, this paper draws on a case study of an IT vendor in Japan. We interview key stakeholders involved in the case project to (i) explore the success factors of FinTech applications adopted by non-financial organisations, (ii) illustrate the applicability of the multi-dimensional project success framework in FinTech projects, and (iii) highlight the importance of the FinTech Project Management field that warrants further investigation. We contribute to the IT Project Management field, where we extend the theoretical background with aspects of FinTech adoption and success. We also inform practice in terms of lessons for managers to improve the existing processes and assist their organisations in business transformational initiatives using FinTech.

Funder

Loughborough University

Publisher

Springer Science and Business Media LLC

Subject

Computer Networks and Communications,Information Systems,Theoretical Computer Science,Software

Reference96 articles.

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