Understanding Users’ Voluntary Switching Behavior for User Interfaces of Intelligent Personal Assistant Devices
Author:
Funder
Scientific Research Starting Fund for Doctors from Zhengzhou University of Light Industry
Publisher
Springer Science and Business Media LLC
Link
https://link.springer.com/content/pdf/10.1007/s10796-023-10459-6.pdf
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5. Ben Mimoun, M. S., & Poncin, I. (2015). A valued agent: How ECAs affect website customers’ satisfaction and behaviors. Journal of Retailing and Consumer Services, 26, 70–82. https://doi.org/10.1016/j.jretconser.2015.05.008
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