Trust, Risk, Privacy and Security in e-Government Use: Insights from a MASEM Analysis-Reference-Cited by-同舟云学术

Trust, Risk, Privacy and Security in e-Government Use: Insights from a MASEM Analysis

Published:2024-06-05 Issue: Volume: Page:
ISSN:1387-3326
Container-title:Information Systems Frontiers
language:en
Short-container-title:Inf Syst Front

Author:

Gupta Parul,Hooda Apeksha,Jeyaraj Anand^ORCID,Seddon Jonathan J.M.,Dwivedi Yogesh K.

Abstract

AbstractDespite considerable research on the factors influencing the use of e-government, citizens are apprehensive of e-government services due to the concerns primarily related to trust, risk, security and privacy. This study presents a meta-analytic structural equation modeling (MASEM) analysis of the findings reported by 68 prior empirical studies on e-government adoption. Specifically, the model examined the direct effects of trust in government, trust in internet, perceived risk, and perceived privacy and security on e-government trust, and its impact on users’ behavioral intention to use e-government. The findings bear significant theoretical and practical implications.

Publisher

Springer Science and Business Media LLC

Link

https://link.springer.com/content/pdf/10.1007/s10796-024-10497-8.pdf

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